Terms and Conditions

TERMS AND CONDITIONS OF USE
The Loggers Shop Limited (“The Loggers Shop”) owns and operates the Internet site located at http://www.loggersshop.co.nz & https://www.logger.co.nz (the “Site”), located on servers in New Zealand. By accessing, browsing and/or using the pages in this Site, you agree to these terms and conditions (“Terms and Conditions”) and you attest that you are at least 18 years of age. THIS AGREEMENT CONTAINS DISCLAIMER AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. If you do not agree to these Terms and Conditions, do not access, browse or use this Site.

Additional terms and conditions apply to functionality provided through the Site and are incorporated herein by reference. WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ABOUT THE LOGGERS SHOP ON THIS SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THIS SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT THE LOGGERS SHOP.

COPYRIGHT AND TRADEMARK. Unless otherwise noted, all materials on this Site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by The Loggers Shop and/or its subsidiaries and affiliates or by other parties that have licensed their material to The Loggers Shop. The Loggers Shop marks on this Site represent some of the marks currently owned or controlled in New Zealand and/or in one or more other countries by The Loggers Shop. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all The Loggers Shop worldwide proprietary ownership rights, and The Loggers Shop may own or control other proprietary rights in one or more countries outside of New Zealand. You may not reproduce, redistribute or otherwise use any materials without the express written consent of The Loggers Shop. All rights not expressly granted are reserved.

PERSONAL USE. Your use of the materials included on this Site is for personal, informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way. You agree to indemnify, defend and hold harmless The Loggers Shop for any and all unauthorised uses you may make of any material on the Site. You acknowledge the unauthorised use of the contents could cause irreparable harm to The Loggers Shop and that in the event of an unauthorised use, The Loggers Shop shall be entitled to an injunction in addition to any other remedies available at law or in equity.

FEEDBACK AND SUBMISSIONS. You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

PRODUCT SALES AND AVAILABILITY. All products displayed on this Site will be delivered only within New Zealand. All prices displayed on the Site are quoted in New Zealand Dollars and are valid and effective only in New Zealand. The Loggers Shop reserves the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations.
LINKS. Some links on the Site will allow you to connect with sites that are not under our control. The Loggers Shop is providing these links only as a convenience. The appearance of a link does not imply The Loggers Shop endorsement, nor is The Loggers Shop responsible for the contents of any linked site. You access them at your own risk.

DISCLAIMER. EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. THE LOGGERS SHOP MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The Loggers Shop does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this Site or its server will be free of viruses or other harmful components, or that defects will be corrected even if The Loggers Shop is aware of them.

MINORS. This Site is for a general audience that is not designed nor intended to collect personal information from children under the age of 18. The Loggers Shop does not knowingly collect personal information from anyone under the age of 18. We ask that parents supervise their children while online.

JURISDICTIONAL. Any dispute arising from these terms shall be resolved exclusively in Nelson, New Zealand. The Loggers Shop makes no representation that materials in this Site are appropriate or available for use in other locations. If you access this Site from outside New Zealand, be advised this Site may contain references to products and services that are not available or are prohibited in your country.

RETURNS AND REFUNDS. When you shop with us online or through our retail outlets, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase from The Loggers Shop, you may return it for a replacement or refund of the purchase price however shipping is non-refundable.

How do I return a package?

Return your package by post to:

The Loggers Shop Returns
4/38 Ellis Street, Brighwater
TASMAN, 7022

What do I do if my order is incomplete, incorrect or damaged?

If you order is incomplete, incorrect, or damaged, please contact us via our details below
Our Customer Service hours are 8am-5pm Monday to Friday and we can be contacted on:
Phone: (03) 542 4076
Email: shop@logger.co.nz

First Order Discount

Eligibility: The First Order Discount is available to new customers only and applies to their first purchase from Loggers Shop. Existing customers or anyone who has previously made a purchase from Loggers Shop is not eligible for this discount.

Exclusions: The discount does not apply to:

  1. Items that are already on sale.
  2. Items that are discounted for any other reason, including clearance.
  3. Gift vouchers or gift cards.
  4. Specific products that are otherwise mentioned as exempt from this discount on our website or in promotional materials.

Usage Limitations: The discount code is limited to one use per customer and cannot be combined with any other offers or promotions.

Abuse of Discount: Loggers Shop reserves the right to cancel any order if we determine that the customer is attempting to abuse the discount system. This includes but is not limited to:

  1. Making multiple orders with multiple accounts to take advantage of the discount.
  2. Placing orders that are not genuinely a customer’s first order with Loggers Shop.
  3. Any other actions that, in Loggers Shop’s sole discretion, are inconsistent with the intent and spirit of this promotion.

Validity: The discount is valid for a limited time only, as specified in promotional materials, and may be withdrawn or altered at any time without notice.

Modification of Terms: Loggers Shop reserves the right to modify these terms and conditions at any time without prior notice. Any modifications will be effective immediately upon posting, and customers agree to be bound by the modified terms by continuing to participate in the promotion.

No Cash Value: The discount has no cash value, and is non-transferable.

Governing Law: These terms and conditions are governed by the laws of New Zealand, without regard to conflict of law principles.

General: By using the discount code, customers agree to these terms and conditions. Any failure to comply with these terms and conditions may result in the cancellation of the discount and/or the relevant order.

Money Back Guarantee

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a Money-Back Guarantee, subject to the terms and conditions outlined below.

Eligibility

  • The Money-Back Guarantee is applicable only to products purchased directly from Logger Shop through our official website.
  • The request for a refund must be made within 14 days from the date of purchase.
  • To be eligible for a refund, the product must be in its original condition, unused, and in the original packaging, unless the product was defective or damaged upon receipt.

Exclusions

The Money-Back Guarantee does not apply to the following:

  • Products that have been used, altered, or damaged after delivery.
  • Products purchased during a clearance sale or marked as non-refundable.
  • Gift cards or promotional items received as part of a promotion.

Refund Process

  • To initiate a refund request, please contact us within the 14 day period.
  • Our team will provide you with instructions on how to return the product. You will be responsible for the cost of return shipping unless the product was defective or damaged upon receipt.
  • Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria outlined in Section 1.
  • If the product is approved for a refund, we will process the refund to the original payment method used for the purchase. Please allow 7 business days for the refund to appear in your account.

Defective or Damaged Products

  • If you receive a defective or damaged product, please contact us immediately.
  • We will arrange for a replacement or refund, including the cost of return shipping, as applicable.